FAQ's
You can always send an email to info@nb-tactical.com and send it to us. We will endeavor to respond and assist you within 24 hours.
Where is my order?
Once your order has been shipped, you'll receive a shipping confirmation with a tracking link. This allows you to check the current delivery status at any time. (Please also check your spam folder.)
How long do I have to return the item?
You can return your products within 14 days after receipt without Return it to us stating the reasons.
How do I send a return?
Please note our cancellation policy. https://nb-tactical.com/policies/refund-policy
How long How long does the refund take?
As soon as the return has been received and checked, the invoice amount will be credited within 7 days via the payment method you selected when ordering.
My foam is not stuck?
This is intentional. This foam is designed to adapt to the shape of your face. After the adjustment period, it will stick and won't come off.
How do I adjust my mask?
Our metal mask is flexible and can be adjusted as desired. When choosing the Fortis Start with the nose. Adjust this area so that you can breathe freely through the nose, but the foam still seals sufficiently to prevent the air from rising upwards. Finally, adjust the contours of the cheeks so that they fit under the Balaclava or Neck-Gaiter does not stand out.
